Most Blue Cross and Blue Shield of North Carolina policy holders who received cancellation notices because their plans didn't comply with the Affordable Care Act will be able to keep their plans for another year, the insurer announced Tuesday.

But due to the rising cost of health care, the quantity of services used by these customers and taxes and fees brought on by the ACA, rates will increase, some by as much as 24 percent. Despite the hikes, some customers are happy.

According to a company statement:

BCBSNC submitted a rate increase [to the N.C Department of Insurance] of 16.4 percent for its Blue Advantage plans; 22 percent for Blue Value and 23.6 percent for its Blue Saver and Blue Options HSA plans. 2014 plan premiums reflect changes in the cost of care for all non-grandfathered customers with individual BCBSNC plans. This includes the price of care as well as the quantity of services used by this pool of customers. New taxes and fees under the Affordable Care Act (ACA) - which also apply to these plans - also contribute to the increase.

The insurance department can determine the rates are too high, which would prompt refunds to customers.

Blue Cross and Blue Shield of North Carolina - the largest insurer in the state - mailed out an estimated 115,000 cancellation notices, which would have impacted 230,000 customers.

Read Blue Cross's full statement here.